Support Videos

Problem 1

1) The cursor is moving in some menues to the rightmost position, and you can hardly "fight" it back with the left joystick, only with the touch area it is possible to move it back. Once corrected with the touch area, the jostick works normally. This also happens when leaving all games. In this right most position, also a repeating sound is made.

Problem 2

The steam key does not work as expected. For example, when you press "Steam" on the main screen (with the touch field), then as expected a menu shows where you can see Bibliothek, Shop, Freund und Chat and so on. When you press the steam key, however, you go to the game selection and then the cursor moves right (while nothing is touched!), until it hits the right end and the the beeping sound is made, until you move the cursor with the touch pad. In games, the steam key opens unexpected menus / behaves as if unexpected keys had been pressed. For example, in train sim world the steam key behaves like the "A" key to confirm things.

Problem 3

When quitting games: the selection continously moves to the right, also when shutting down within a game and the beeping sound is made, (apparently when the end of the row is reached). See video for problem 1 (at the end).

Problem 4

The cross does not accept a right movement (up, down and left work). Tested in the steam UI, in train sim world and taxi simulator.